Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What materials are used in Fedeli garments?
We pride ourselves on using only the finest natural fibers, including premium long-staple cotton, sustainably sourced cashmere, and high-grade wool to ensure lasting comfort and elegance.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-10 business days via our premium courier partners.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that personalized or final sale items are not eligible for return.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or contacting our style advisors for assistance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select buy-now-pay-later options at checkout.
How should I care for my Fedeli knitwear?
To preserve the quality of your garments, we recommend hand washing in cold water with a specialized wool detergent or professional dry cleaning. Always dry flat and avoid hanging knitwear.